One project Tiffany holds near and dear to her heart is the inaugural flight to Havana, Cuba. Her first major project on the Southwest Public Relations Team was to co-lead and project manage all the inaugural festivities and communications for the airline’s new service into Cuba. From there she assisted with new destination announcements like Maui, Hawaii; Cozumel, Mexico, and later the 18 new destinations that were added during the pandemic. Tiffany supported a wide range of efforts including sales communications, news conferences, executive communications, ribbon-cutting ceremonies, and community outreach volunteer opportunities.